Managing Airport Pickups Like a Professional

Introduction: From Dubai’s Fast Lanes to Romania’s Gateway Airports

If you’ve mastered airport pickups in Dubai’s high-intensity, premium-service environment, you already have a strong foundation for success. But relocating to Romania adds new variables: different airports and layouts, four-season weather, EU regulations, local cultural nuances, and a fast-evolving mobility market that blends traditional taxis, ride-hailing, and private transfers. The good news? Romania offers strong growth potential, easier access to the European market, and a cost of living that makes professional driving—especially airport transfers—an attractive career path.

This guide is built for professional drivers in Dubai considering a move to Romania. We’ll cover everything you need to know about managing airport pickups like a pro—Romanian airport layouts, meet-and-greet protocols, luggage handling etiquette, timing strategies, seasonal planning, legal and licensing requirements, and customer service standards that win five-star reviews. We’ll also break down practical relocation steps, industry insights, common challenges, and how to integrate smoothly into Romanian life and work.

Your goal is simple: deliver consistently excellent airport transfer experiences that passengers remember—and recommend. Romania offers the platform; this guide gives you the playbook.

The Romanian Airport Landscape: What to Expect on the Ground

Romania’s air travel network is compact but busy, with several international airports that serve both business and leisure travelers. As a transfer specialist, you’ll likely work around these hubs:

Bucharest Henri Coandă International Airport (OTP): Romania’s main airport, north of Bucharest on DN1. High traffic volume, major business hub, most international arrivals.
Cluj-Napoca International Airport (CLJ): Northern Transylvania’s key airport, strong business, tech, and student travel.
Timișoara Traian Vuia International Airport (TSR): Western gateway, close to Serbia and Hungary, growing business and manufacturing routes.
Iași International Airport (IAS): Eastern hub with growing connections to Western Europe.
Sibiu (SBZ), Târgu Mureș (TGM), Suceava (SCV), Bacău (BCM), Craiova (CRA), Oradea (OMR), Constanța (CND): Smaller volumes but steady regional and seasonal flows.

Layout and Operations Basics

Signage: Generally bilingual (Romanian and English). In Bucharest and Cluj, English proficiency among airport staff is good.
Arrivals flow: Passengers exit into public arrivals halls; meet-and-greet boards are common for private transfers and corporate clients.
Parking and waiting: Curbside waiting is restricted at larger airports (especially OTP). Use short-term parking or designated ride-hailing zones as directed by signage and platform apps.
Ride-hailing: Uber and Bolt operate in major cities (Bucharest, Cluj, Timișoara, Iași, Sibiu, and others). Each airport uses clearly indicated pickup points—follow app instructions and airport signs.
Payment: Cards are widely used in Romania. Corporate clients often require invoices. Independent drivers should consider a mobile POS and e-invoicing capability.

Typical Transfer Patterns and Routes

OTP to Central Bucharest (Piața Universității / Piața Victoriei / Old Town): Primary route via DN1, then city arteries. Peak congestion at morning and evening rush hours and at weekend return times.
OTP to Ploiești or Brașov: Via DN1. Traffic bottlenecks through mountain resorts (Comarnic–Sinaia–Bușteni) on weekends and holidays.
CLJ to Cluj-Napoca Center: Short, usually 20–30 minutes depending on traffic; city ring-road alternatives may help during peak times.
TSR to Timișoara Center: Typically 20–25 minutes, with clear signage and moderate congestion.
IAS to Iași Center: Compact; allow extra time for winter conditions.

Pro tip: Winter conditions and regional fog can slow traffic in and out of airports across Transylvania and Moldavia. Keep seasonal buffers.

Plan Like a Pro: Pre-Arrival Excellence and Communication

Professional airport pickups are won or lost before the passenger even lands. Transitioning from Dubai to Romania means adapting to new tools, time buffers, and passenger expectations—all within EU regulatory norms.

Flight Tracking and Buffering

Use multiple sources: Airline app + global flight tracker + airport website. OTP and CLJ flight updates are generally reliable, but cross-check for late gate changes.
Build smart buffers: For OTP, plan 30–45 minutes buffer after landing for international passengers with checked luggage. For Schengen/EU arrivals, 20–30 minutes may suffice. For non-EU arrivals, allow 45–60 minutes in peak times.
Seasonality matters: In winter or during holiday peaks, add 15–20 extra minutes to your standard buffers.

Passenger Communication Templates (English/Romanian)

Pre-landing WhatsApp/SMS (English): “Hello [Name], welcome to Romania! I’ll be waiting in the arrivals hall with a board reading [Your Name/Company]. If you don’t see me, please message me here. We’ll head to [Destination] via [Route], ETA [Time].”
Pre-landing WhatsApp/SMS (Romanian): “Bună [Nume], bine ați venit în România! Vă aștept în zona Sosiri cu un panou pe care scrie [Numele meu/Compania]. Dacă nu ne găsim, vă rog să-mi scrieți aici. Mergem către [Destinație] pe ruta [Rută], ETA [Oră].”
Delay update: “I’m tracking your flight. No worries about delays—I’ll adjust pickup time accordingly.”
Parking note: “For safety and airport rules, I’ll park in short-term parking/authorized pickup area. It’s a short walk from arrivals.”

Documentation and Compliance Prep

Have your operator documentation handy: If conducting transfers as a business, carry copies (digital and physical) of licenses and insurance. Romanian checks can be spot-based.
GDPR awareness: Store only essential passenger data, secure your device, and delete sensitive info after the job unless retention is legally required.

Route and Contingency Planning

Real-time traffic: Use Waze or Google Maps; both are popular in Romania and reflect police checks, accidents, and closures.
Road tolls and vignette: A “rovinietă” (e-vignette) is required for national roads outside cities, including motorways. Purchase online. For many airport-to-city transfers you may stay within city limits (no vignette needed), but know your route.
Weather playbook: If snow or ice is forecast, confirm your winter tires and adjust ETAs. Chains may be required in mountainous areas for larger vehicles.
Alternative pickup points: Some airports allow pickup at departures level, which can be less congested. Only use where permitted.

Meet-and-Greet Mastery: Precision at Arrivals

Airport arrivals can be chaotic—crowded halls, mixed language needs, and passengers tired from long flights. Your edge is a precise, calm, and visible presence.

Professional Appearance and Equipment

Dress code: Business-casual or uniform. Clean shoes, neat outerwear in winter.
Signage: A printed or digital board with clear font and high contrast. Include the company logo if applicable.
Essentials: Smartphone with extra battery pack, umbrella (year-round), pen and paper, business cards, and a discreet luggage scale if you assist with repacking.

Greeting and Cultural Nuance

Romanian basics: “Bună ziua” (Good day), “Bună seara” (Good evening), “Bine ați venit!” (Welcome!). Use “Domnul” (Mr.) and “Doamna” (Mrs./Ms.) plus surname for formal address.
English is widely understood in airports and big cities, but attempt a polite Romanian greeting—it builds instant rapport.
Personal space: Romanians appreciate courtesy and professionalism; avoid overly familiar gestures unless invited.

Luggage Handling Etiquette

Ask before touching: “Pot să vă ajut cu bagajele?” (May I help with your bags?)
Respect personal items: Keep carry-ons and valuables within the passenger’s reach.
Use a trolley when available; distribute weight evenly; avoid blocking walkways.

Timing and Waiting Strategy

Position early: Arrive 15–20 minutes before the adjusted pickup time (based on landing plus buffer). Park legally—fines are enforced at OTP.
Visual scanning: Stand where traffic exits the customs doors. Make your sign visible and avoid obstructing security lines.
Delays and no-shows: Implement a documented waiting policy. Typical standard: 60 minutes free waiting from actual landing, then charge in 15-minute increments. Communicate clearly and politely.

Parking and Pick-Up Zones

OTP: Expect busy curbs. Use short-term parking or app-designated ride-hailing zones. Do not idle in prohibited areas—security is strict.
CLJ, TSR, IAS: Smaller scale but still structured. Pay attention to signage for private transfers vs. taxis vs. ride-hailing.
Keep receipts: Many corporate clients reimburse parking and road fees.

In-Car Service Standards: The Ride That Wins Reviews

Passengers judge transfers on the ride quality as much as the meet-and-greet. Set a standard that turns every trip into a referral.

Vehicle Readiness and Safety

Mandatory equipment in Romania: Reflective vest, two warning triangles, first aid kit, and fire extinguisher. Keep them accessible.
Seasonal prep:
- Winter tires when roads are covered with snow, ice, or frost (practically November–March in many regions).
- Ice scraper, de-icer, and windshield washer rated for below zero.
- Cabin heater checked; carry a spare blanket for emergencies.
Daily checklist: Lights, wipers, tire pressure, fluid levels, phone mount, and cable management. Keep a clean cabin.

Comfort and Professional Touches

Amenities: Offer bottled water, tissue packs, and a charging cable set (Lightning/USB-C/Micro-USB). Keep the offer discreet.
Climate control: Ask the passenger’s preference. Avoid strong scents; many travelers are sensitive.
Music and conversation: Default to low volume. Offer quiet if the passenger appears fatigued.
Child seats: Required for children under 135 cm. Have at least one universal child seat available if you accept family transfers; confirm in advance.
Accessibility: If serving elderly or mobility-limited passengers, practice smooth entry/exit support and consider a foldable step.

Safe, Smooth, and Legal Driving

Drive on the right; adhere strictly to speed limits: 50 km/h in urban areas (sometimes 60 on marked boulevards), 90 km/h on national roads, 100 km/h on expressways, up to 130 km/h on motorways (lower for some vehicle categories). Weather and signage override general limits.
Alcohol: Zero tolerance for professional driving. Do not risk it—Romania enforces strictly.
Mobile phone: Hands-free only. No handheld use while driving.

Payments, Invoices, and Records

Payment acceptance: Card acceptance is expected in urban Romania. Equip a certified POS or app-based solution. For ride-hailing, in-app payments are standard.
Invoicing: Corporate clients often require electronic invoices with your tax details (PFA/SRL). Romania’s e-invoicing system is expanding—consult your accountant about current obligations.
Receipts: Send e-receipts within hours; it’s a small detail that earns trust.

Post-Trip Polish

Luggage assistance to curb or hotel lobby.
Offer a feedback QR code or link.
Confirm next pickup if you’re handling round trips.
File notes on preferences (quiet ride, preferred route, luggage needs) within GDPR limits.

Working Within Romanian Rules: Licensing, Platforms, and Operator Models

As you transition from Dubai, the biggest differences are regulatory. Plan ahead so you can work legally and profitably from day one.

Driving License and Professional Certification

License conversion: Non-EU drivers may drive short-term with an International Driving Permit (IDP) plus national license, but for residency and employment you’ll need a Romanian license. Direct exchange depends on bilateral agreements; UAE licenses are not always directly exchangeable. Be prepared for theory (and possibly practical) exams at DRPCIV.
Medical and psychological checks: Required for professional passenger transport certifications.
Certificate of Professional Competence (CPC, "Certificat de Competență Profesională"): For passenger transport with larger vehicles or certain categories, the CPC and periodic training (Code 95) may apply. Requirements vary by vehicle class and activity—verify your category.

Taxi, Ride-Hailing, and Private Transfers

Taxi: City hall-issued taxi permits, meter usage, vehicle standards, and company affiliation required. Competitive in Bucharest and major cities but tightly regulated.
Ride-hailing (Uber, Bolt): Legal under “transport alternativ” with specific driver and vehicle requirements, including a professional attestation, clean record, technical inspection, and registration as self-employed (PFA) or company (SRL) for invoicing/taxes.
Private transfers/shuttles: For pre-booked airport and intercity transfers, you generally operate under a transport operator license (via ARR) with vehicle compliance and documentation. If you run multi-seat minibuses, tachographs and AETR rules may apply.

Insurance and Liability

RCA (mandatory liability insurance) is required. CASCO (comprehensive) is strongly recommended for professional use.
Passenger liability: If operating as an authorized transport service, ensure your policy explicitly covers passengers and baggage.

Best Practices and Tips for Romania-Specific Airport Pickups

Track flights from multiple sources; OTP can reshuffle gates or experience late inbound delays.
Use short-term parking at OTP to avoid fines; don’t gamble with curbside idling.
Carry a compact umbrella and winter gear—weather shifts fast outside southern plains.
Keep a universal child seat if you target family travel; it differentiates you and is sometimes mandatory.
Learn polite Romanian phrases and formal address; it pays off with older clients and corporate guests.
Offer bottled water and a quiet ride by default; ask about preferences.
Save “quick notes” on regular clients (within GDPR rules): preferred temperature, no music, favorite route.
Keep your vehicle spotless; Romanian clients notice upholstery cleanliness and odor-free interiors.
Have a clear waiting-time policy; communicate it before landing and be flexible for exceptional cases (lost luggage, immigration queues).
Know the hotel landscape near airports and in city centers—offer route options and ETAs.

Common Challenges and Solutions When Relocating to Romania

1) Licensing and Paperwork Maze

Challenge: Converting a non-EU (e.g., UAE) license and aligning with Romanian passenger transport rules.
Solution: Start early. Contact DRPCIV to confirm whether your license is exchangeable and book the theory exam if needed. Complete medical and psychological checks. If you’ll operate independently, consult ARR requirements and a transport-focused accountant.

2) Language Confidence

Challenge: Romanian is new to many Dubai-based drivers.
Solution: Learn 50–100 essential phrases for greetings, directions, and service. Most airport passengers speak English, but Romanian basics impress. Take a short online course and practice with locals.

3) Winter Driving and Vehicle Prep

Challenge: Snow, ice, and fog are common—especially in Transylvania and Moldavia.
Solution: Equip winter tires, practice gentle acceleration/braking, increase following distances, and pre-check routes for closures. Keep de-icer, scraper, and an emergency kit.

4) Different Service Expectations

Challenge: Dubai’s luxury-first service may not always be expected—or paid for—in Romania’s diversified market.
Solution: Offer tiered service levels (Standard, Business, VIP). Align amenities and pricing accordingly. Corporate and tourism clients often pay for business/VIP.

5) Understanding Costs and Pricing

Challenge: New cost structure (fuel, insurance, parking, taxes) and competitive pricing.
Solution: Build a detailed cost model. Include vehicle depreciation, maintenance, insurance, license fees, parking, and time buffers. Price to your niche and track profitability monthly.

6) Platform vs. Direct Bookings

Challenge: Choosing between Uber/Bolt (volume, convenience) and private bookings (higher margins, more admin).
Solution: Start with platforms to build local knowledge and cash flow. Gradually add private clients via hotels, travel agencies, and corporate partnerships.

7) Cultural Integration

Challenge: Adjusting from Dubai’s multicultural pace to Romania’s more direct communication style and local customs.
Solution: Be punctual, polite, and straightforward. Address clients formally at first; shift to first names if invited. Respect local holidays and traffic patterns.

Industry Insights: Romania’s Mobility and Logistics Landscape

Romania’s transport sector is growing, driven by tourism, nearshoring in manufacturing, and rising urban populations.

Airport Transfer and Urban Mobility

Ride-hailing penetration is strong in Bucharest, Cluj, Timișoara, and Iași. Platforms continue to expand, standardizing service expectations and digital payments.
Private transfer companies serve corporate clients, embassies, tech firms, and tourism—especially for city-to-city rides (e.g., OTP–Brașov, Cluj–Turda–Alba Iulia).
Traditional taxis remain active; quality varies by operator. Professional, English-capable drivers can command higher rates in premium niches.

Logistics Trends That Influence Passenger Transfers

E-commerce growth (e.g., FAN Courier, DPD Romania, Cargus) increases airport-area traffic at peak hours.
Infrastructure upgrades: New motorway segments and the Bucharest ring (A0) will gradually improve access times, but construction can cause temporary detours.
Tourism seasonality: Summer months and December holidays spike airport volumes, while ski season boosts transfers to mountain resorts.

Earnings Outlook

Platform drivers: Income varies by city and time of year. Airport trips can be high-value, especially during peak inbound times or adverse weather.
Private transfers: Better margins with corporate contracts and pre-booked intercity routes. Create fixed-rate menus for popular routes (OTP–City Center, OTP–Brașov, CLJ–City Center, TSR–Arad).

Practical Action Steps: Your Dubai-to-Romania Relocation Checklist

Research Your Base City

Bucharest: Highest demand, busiest airport (OTP), most corporate work; also highest competition and traffic.
Cluj-Napoca: Tech and university city; strong English prevalence; steady premium demand.
Timișoara and Iași: Growing business hubs; balanced competition.

Validate Licensing Path

Contact DRPCIV about your license status; book required exams early.
Plan medical/psychological tests and schedule with a certified clinic.
Identify whether you will start on ride-hailing (transport alternativ) or private transfers (ARR licensing) and follow the correct process.

Choose Your Business Structure

PFA (self-employed) or SRL (limited company). PFA is faster to start; SRL offers more scalability and separation. Consult an accountant about taxes and potential e-invoicing obligations.

Secure Insurance and Vehicle

Ensure RCA and consider CASCO. Confirm passenger coverage.
Choose a vehicle suited to your niche: sedan for standard, business-class sedan/SUV for corporate/VIP, or a 7–9 seater for groups (mind the added regulations and tachograph rules for larger capacity).

Prepare for Winter

Equip winter tires and carry seasonal gear.
Practice in safe conditions if you’re new to snow/ice.

Build Your Service Toolkit

POS terminal or app-based card acceptance.
Printed/digital meet-and-greet boards.
Multi-language message templates.
CRM spreadsheet or app to track flights, clients, pricing, and notes (GDPR-compliant).

Network Strategically

Hotels (front desk and concierge), travel agencies, embassies, language schools, and tech companies.
Offer trial rates for recurring contracts and provide professional invoices.

Master Each Airport’s Micro-Logistics

Map pickup zones, short-term parking entries, and fastest exits.
Create a personal “cheat sheet” for OTP, CLJ, TSR, IAS with alternative routes and typical bottlenecks.

Set Clear Policies

Waiting time, cancellations, luggage limits, child seat provision, and payment terms. Share policies in writing.

Plan Your Life Setup

Housing near main routes, reliable mobile plan, accountant, and a local Romanian SIM.
Start a light Romanian course; practice daily.

Case Examples: Romania-Specific Scenarios You’ll Face

Scenario 1: OTP Evening Rush with a Delayed Flight

Flight lands 45 minutes late; immigration lines are long.
Action: Message the client, confirm flexible waiting policy, park legally in short-term parking, and update ETA once the passenger clears customs. Route via DN1 with a backup through local streets if Waze flags an incident.

Scenario 2: Family of Four at CLJ with Excess Luggage

Two adults, two children under 10, three large suitcases, two carry-ons.
Action: Prepare child seat(s) in advance. Use a cart and pre-allocate trunk space. Offer water and confirm route preference (fastest vs. scenic). Secure luggage to avoid obstructed rear visibility.

Scenario 3: Corporate Round-Trip at TSR with Tight Schedule

Morning airport pickup for a meeting, return in the afternoon.
Action: Offer early check-in call for the return leg, confirm parking plan, send e-invoice by evening. Maintain a quiet cabin for calls and ensure strong mobile hotspot if requested.

Scenario 4: Intercity Transfer OTP–Brașov in Winter

Snow forecast and likely congestion on DN1.
Action: Suggest earlier departure, ensure winter tires and de-icer, monitor Valea Prahovei bottlenecks, and consider a rest stop for safety. Communicate realistic ETA and route options.

Customer Service Excellence: Turning Transfers into Relationships

Anticipate needs: Ask about luggage, temperature, route preference, and stops before leaving.
Communicate with clarity: Over-communicate during delays; under-communicate during quiet rides.
Solve problems visibly: Offer solutions—alternate pickup points, revised ETAs, or extra luggage assistance—before passengers ask.
Respect privacy and data: Don’t overshare, don’t keep data you don’t need.
Close gracefully: Thank the passenger in Romanian and English, offer a feedback link, and confirm future availability.

Living and Working in Romania: Practical Realities for Dubai Expats

Cost of Living Snapshot

Housing: Bucharest is the most expensive; Cluj follows. Neighborhoods near major arteries cut commute time to airports.
Utilities and mobile: Competitive; strong 4G/5G in major cities.
Groceries and dining: Generally cheaper than Dubai; tip 5–10% for good service.

Weather and Lifestyle

Four seasons: Warm summers, colorful autumns, cold winters, mild springs.
Winter readiness: Invest in a good coat, waterproof boots, and car winter gear.
Work-life balance: More community-centric; Sundays and public holidays are quiet outside city centers.

Language and Integration

Romanian basics go a long way; many urban professionals speak English.
Be punctual; Romanians value reliability.

EU Context

Air and maritime Schengen integration simplifies EU internal flights, but non-EU nationals still follow visa/residency rules.
Romanian residency allows you to work in Romania; cross-border driving depends on employer permits and international transport regulations.

Best Practices and Tips (Romania-Focused)

Always verify airport pickup zones—rules are enforced and may change.
Use Waze/Google Maps and watch for speed cameras and police checks.
Carry mandatory equipment and check it monthly.
Plan buffers for winter and holiday peaks.
Keep multilingual message templates ready.
Provide small amenities (water, tissues) and a quiet ride by default.
Offer receipts promptly; corporate clients love this.
Build relationships with hotel desks and travel coordinators—repeat business is your profit engine.

Common Challenges and Solutions (Recap for Relocating Drivers)

Licensing complexity: Start conversion early; prepare for exams and medical checks.
Platform onboarding: Complete background checks and vehicle inspections for Uber/Bolt; keep documents updated.
Weather surprises: Equip winter tires and extend ETAs.
Cost discipline: Track every expense; adjust pricing quarterly.
Language barriers: Learn key phrases; use simple English and translate route options visually on your phone map.
Paperwork rhythm: Work with an accountant familiar with transport; stay ahead of e-invoicing changes.

Industry Insights: Romanian Trucking and Logistics Market (Why It Matters to You)

Romania’s position: A growing logistics hub bridging Eastern and Western Europe. Road freight remains strong with continuous investment in infrastructure.
Spillover benefits: Increased air cargo and business travel push demand for reliable airport transfers—especially for executives, engineers, and visiting teams.
Company ecosystem: Large parcel networks (FAN Courier, DPD Romania, Cargus) and multinational manufacturers contribute to steady airport traffic to/from industrial parks.
Employment mix: Passenger mobility (taxis, ride-hailing, private transfers) and logistics roles often coexist—drivers diversify income by mixing early airport runs, daytime logistics gigs, and evening private transfers.

Practical Action Steps: Your 60-Day Launch Plan in Romania

Week 1–2: Choose city, secure housing near airport corridors, get Romanian SIM, open a bank account.
Week 2–4: Confirm license conversion path with DRPCIV; book exams if needed; complete medical/psychological checks.
Week 3–5: Decide PFA vs. SRL; register and obtain tax number; discuss e-invoicing with an accountant.
Week 4–6: Acquire/prepare vehicle; purchase RCA and CASCO; ensure mandatory equipment; schedule tech inspection if needed.
Week 5–7: Onboard to platforms (Uber/Bolt) or begin ARR operator licensing for private transfers; prepare documentation folders.
Week 6–8: Build airport “cheat sheets,” network with hotels and agencies, finalize service policies and pricing, soft-launch with promotional offers.
Ongoing: Refine routes, collect reviews, and expand corporate client base.

Conclusion: Your Competitive Edge Starts at Arrivals

Managing airport pickups like a professional is a skillset that travels well—from Dubai’s terminals to Romania’s growing network of international airports. By mastering local rules, adopting crisp communication, preparing for seasonal realities, and fine-tuning your service standards, you can build a reliable, high-margin transfer business in Romania.

Romania rewards drivers who are punctual, polite, and prepared. If you’re ready to move, start your licensing plan, select your base city, and build your airport playbook now. Need help mapping your path? Reach out to local driver communities, accountants, and platform onboarding teams—and start collecting those five-star reviews.

FAQs: Working and Living in Romania as a Professional Driver

1) Can I use my UAE license to work as a driver in Romania?

Short-term: Tourists can typically drive with an IDP plus their national license for limited periods.
Employment: For paid driving and residency, you’ll need a Romanian license. UAE licenses are not always directly exchangeable; expect to take at least the theory exam and possibly the practical. Confirm with DRPCIV in your chosen city.

2) What permits do I need to do airport transfers legally?

Ride-hailing (Uber/Bolt): Requires driver background checks, vehicle compliance, professional attestation, and registration as PFA/SRL for taxation. Operate through the app’s authorized pickup points.
Private transfers/shuttles: Typically require an operator license via ARR, compliant vehicles, and proper insurance. Larger vehicles may need tachographs and CPC training. Always verify current rules.

3) How is winter driving different, and what are the legal requirements?

Winter tires are mandatory when roads are covered with snow/ice/frost (commonly November–March). Carry a scraper, de-icer, and emergency gear. Increase following distance and reduce speed. In mountain areas, chains may be required for certain vehicles—check signage and forecasts.

4) What are typical airport pickup waiting-time policies?

Many professional services offer 30–60 minutes free from actual landing for international flights, then charge per 15-minute increments. Communicate your policy upfront by message and confirm flexibility in cases of lost baggage or long immigration lines.

5) How do payments and invoicing usually work in Romania?

Card payments are common and expected. For corporate clients, provide e-invoices with your tax details (PFA/SRL). Romania’s e-invoicing framework is expanding—consult your accountant to stay compliant.

6) Is English enough, or do I need Romanian?

You can operate in major cities with English, especially at airports. However, learning basic Romanian greetings and service phrases significantly improves customer satisfaction and helps with authorities and local suppliers.

7) What about EU and Schengen benefits for my work?

Romania has implemented air and maritime Schengen procedures, making intra-EU flights smoother. If you’re a non-EU national, you still need Romanian residency/work authorization. Cross-border driving opportunities depend on your employer’s licenses and international transport rules.

Ready to build your Romanian airport transfer playbook? Start with licensing and city selection, then perfect your meet-and-greet, timing, and in-car experience. With the right preparation, you’ll convert arrivals into loyal clients—and turn Romania’s airports into your most reliable source of five-star reviews.