Discover how sustainability, automation, digitalization, and biotech ingredients are reshaping cosmetic production in 2023, and learn actionable steps for operators and leaders in Romania and beyond.
Revolutionizing Beauty: Emerging Trends in Cosmetic Production for 2023
The beauty sector is transforming at speed. Consumer expectations around safety, sustainability, and personalization are rising, while supply chains and production floors digitize at a rapid pace. For hiring managers, production leaders, and hands-on specialists like Cosmetic Products Operators, the ground is shifting underfoot. The factories winning in 2023 and beyond are those that blend scientific rigor with agile execution, where continuous improvement is embedded in every batch and every shift.
This article maps the new landscape of cosmetic production, from greener chemistry and biotech actives to smart packaging, cobots, and data-driven quality control. It also translates these changes into clear, practical actions for operations teams and job seekers. Whether you are leading a plant in Bucharest, optimizing a filling line in Cluj-Napoca, scaling private-label runs in Timisoara, or building your QC career in Iasi, you will find concrete steps to move ahead.
Sustainability As Standard: Making Greener Beauty Practical On The Line
Sustainability has moved from a marketing claim to a core operating principle. Customers increasingly expect proof that products are made responsibly. Meanwhile, retailers in Europe and the Middle East are embedding environmental scorecards in category management. For producers, this is changing recipes, equipment, materials, and KPIs.
Here is what sustainability looks like in practice on a cosmetic production floor in 2023:
- Water and energy intensity programs: Track kWh per 1,000 units and liters of water per batch. A 10-20 percent reduction in a year is realistic with better CIP design and heat recovery.
- Waste minimization: Implement precise dosing, smaller transfer lines, and lean changeovers to cut flush waste. Most facilities can reduce bulk and packaging waste by 15-30 percent within 6 months.
- Recycled and recyclable packaging: PCR (post-consumer recycled) PET and PP are becoming default choices. Mono-material components simplify recycling. Airless systems help reduce preservatives and extend product life.
- Waterless and low-water formats: Balms, bars, and powders avoid high water transport costs and reduce preservatives. This shifts processing to low-shear cold mixing and tighter humidity control.
- Upcycled ingredients: Fruit seed oils from juice producers or coffee grounds extracts are moving mainstream. Operators must manage variable raw material properties while maintaining consistent batch outcomes.
Action steps for Cosmetic Products Operators and supervisors:
- Track and own sustainability KPIs at station level. Post weekly OEE, scrap, rework, water, and energy metrics near the line. Visual management drives behavior.
- Validate new PCR packaging on your line. Test torque, thread compatibility, and capping force early to prevent micro-leaks and post-fill deformation.
- Standardize low-waste changeovers. Use SMED techniques to convert internal steps to external ones and pre-stage tooling, gaskets, and lot-specific labels.
- Maintain humidity and temperature windows for anhydrous formats. Hygrometers and dehumidifiers become quality-critical utilities.
- Train teams on allergen and contamination controls when handling botanical or upcycled inputs. Cross-contact can trigger claims risk.
Safer, Cleaner, More Traceable: Compliance Is Everyone's Job
Regulation sets the baseline for safe cosmetics in Europe and globally. In the EU, Regulation (EC) No 1223/2009 remains the foundation, supported by Good Manufacturing Practices per ISO 22716. 2023 also marked new momentum on environmental and chemical safety, including EU restrictions on intentionally added microplastics.
Key compliance pillars affecting daily production:
- Product Information File (PIF): Every cosmetic placed on the EU market needs a PIF with safety assessment, formulation, GMP, and claims substantiation. Production records feed directly into the PIF.
- CPNP notifications: Before sale, products must be notified in the Cosmetic Products Notification Portal. Accurate UFI-like identifiers are critical for hazardous mixtures under CLP; while not typical for most cosmetics, overlap exists in some categories.
- ISO 22716 GMP: Documented procedures, batch records, prevention of cross-contamination, and defined responsibilities. This standard is the playbook for clean, repeatable manufacturing.
- Microplastics restrictions: The EU has begun phasing in a ban on intentionally added microplastics in rinse-off cosmetics, with leave-on phases following. Sourcing and formulation must shift to biodegradable alternatives.
- Allergen labeling review: Increased scrutiny on fragrance allergens and clarity in INCI listing. Traceability of fragrance lots is essential.
What operators, technicians, and shift leads can do now:
- Keep batch records impeccable. Use indelible ink, capture actuals not ideals, and time-stamp critical steps. If it is not written down, it did not happen.
- Practice line clearance discipline. Verify zero remnants of previous lot, confirm label codes, and sign off with QA.
- Master the cleanroom mindset. Even if your area is not a formal cleanroom, apply gowning, tool segregation, and surface disinfection routines.
- Check supplier CoAs and incoming QC results before batching. Do not assume spec conformance.
- Validate cleaning procedures for new formulas, especially with silicones, waxes, or pigment-heavy batches.
Industry 4.0 On The Factory Floor: From Paper To Pixels
Digitalization is not a buzzword anymore. It is the backbone of efficient, compliant, and responsive cosmetic manufacturing. The biggest step-change for many plants is the move from paper batch records to integrated MES and LIMS environments.
Core technologies and benefits:
- Manufacturing Execution Systems (MES): Electronic Batch Records (EBR), real-time work instructions, and deviation capture. Expect fewer errors, faster investigations, and cleaner PIF evidence.
- LIMS and ELN in QC: Laboratory Information Management Systems automate sample logging, chain of custody, and results trending. Electronic Lab Notebooks keep method changes auditable.
- IoT sensors: Temperature, humidity, vibration, and fill-level sensors create a live map of process stability. Early alerts prevent scrap.
- OEE dashboards: Real-time OEE with availability, performance, and quality breakdown. Pareto analyses identify chronic downtime causes.
- Digital track-and-trace: Barcodes or 2D codes on bulk, WIP, and finished goods. Eliminates label mix-ups and speeds recalls if needed.
Quick wins in 90 days:
- Pilot EBR on one simple SKU. Digitize weigh-ins and critical hold points; compare deviation rates to paper.
- Install wireless temperature and humidity loggers in compounding and filling rooms. Set SMS/email alerts for out-of-range events.
- Create a downtime reason code taxonomy. Train operators to code stoppages consistently to build actionable OEE data.
- Digitize label verification with handheld scanners prompting correct label-lot match before run start.
- Implement a simple Power BI or Grafana dashboard pulling from PLCs or manual inputs to visualize throughput and defect trends.
Skills for career growth:
- Basic HMI and SCADA navigation
- Understanding of OPC UA or MQTT data flows
- Comfort with handheld scanners and mobile EBR
- Excel-to-analytics path: Pivot tables today, SPC charts tomorrow
Automation And Cobots: Flexible Throughput Without Losing Agility
Automation has matured beyond giant fixed lines. In 2023, flexible, modular systems let producers change formats fast and run short batches profitably. Cobots, compact vision systems, and smart conveyors expand capacity without locking you into single-SKU hardware.
Where automation delivers immediate ROI in cosmetics:
- Dosing and compounding: Mass-flow meters or gravimetric dosing reduce batch-to-batch variation. Recipe-controlled valves prevent misadds.
- Filling and capping: Servo-driven fillers offer fast changeovers between viscosities and formats. Torque monitoring verifies seal integrity.
- Vision inspection: Cameras check fill height, cap presence, label skew, and lot readability. Automate rejection to avoid downstream rework.
- End-of-line: Cobots handle case packing and palletizing, ideal for limited space and frequent format changes.
- Intralogistics: AMRs move pallets and totes, keeping people focused on value-adding tasks and improving safety.
Operator and technician readiness checklist:
- Understand change parts and tool-less adjustments for each SKU.
- Learn the difference between mechanical and servo settings and how they affect product quality.
- Use SMED audits to document each changeover step, target under 15 minutes for top SKUs.
- Practice lockout-tagout and safe cobot interaction zones.
- Track false reject rates on vision systems; fine-tune lighting and thresholds to minimize waste while protecting quality.
Biotech And Next-Gen Ingredients: What It Means For Manufacturing
Clean beauty has pushed suppliers toward safer, more ethical actives. Biotech production of collagen alternatives, fermented molecules, and precision peptides is scaling. This changes how batches are built and what QC must prove.
Manufacturing implications:
- Heat and shear sensitivity: Many biotech actives degrade above 40-50 C or under high shear. Adopt low-shear impellers and staged cooling before addition.
- pH windows: Efficacy often sits in tight pH bands. Calibrate probes frequently and use in-line pH monitoring.
- Preservative efficacy: Reduced preservative systems need strict hygiene; validate with challenge tests and consider airless packaging.
- Allergen and vegan claims: Ingredient segregation and documentation become claim-critical. Use color-coded tools and dedicated storage for animal-free lines.
- Microbiome-friendly labeling: Avoid harsh surfactants and limit ethanol levels; monitor total viable counts rigorously.
QC and validation upgrades:
- Rapid microbiological methods, such as ATP bioluminescence or flow cytometry, shorten release cycles.
- HPLC or UPLC for peptide quantification ensures target potency.
- NIR for raw material ID speeds receiving without compromising accuracy.
Data, AI, And Personalization: From R&D To Planning
Artificial intelligence is augmenting, not replacing, human expertise across the cosmetic value chain. The most practical gains today are in R&D prioritization, demand forecasting, and production scheduling.
Use cases that deliver value now:
- Formula optimization: AI suggests emulsifier systems or stabilizer ratios given cost, viscosity targets, and allergen constraints. Humans validate in the lab.
- DoE acceleration: Software plans experiments across temperature, shear, and order-of-addition to find robust windows with fewer runs.
- Demand sensing: ML models blend sell-out data, promo calendars, and seasonality to reduce stockouts and overproduction.
- Scheduling: Constraint-based planning sets changeover-efficient runs, considering allergen and color sequencing.
What this means for plant roles:
- Operators receive clearer run lists with fewer format flips.
- Planners spend less time firefighting and more time scenario testing.
- QC focuses on signals that matter, not just rote testing.
Practical actions:
- Share your top 5 recurring production pains with your planning team. Give them the ground truth to tune models.
- Capture process parameters in a structured way. AI can only learn from clean data.
- Pilot a simple replenishment model on a single SKU family and compare forecast error versus manual planning.
Packaging Reinvented: Lighter, Smarter, Easier To Recycle
Packaging is where sustainability, user experience, and line efficiency meet. In 2023, producers are making meaningful shifts that reduce footprint while preserving aesthetics and performance.
Trends with operational impact:
- Mono-material systems: PP-only or PE-only pumps and bottles improve recyclability. Check capping torque and compatibility to avoid stress whitening or leaks.
- PCR content: 30-100 percent PCR is common in PET. Expect more ovality and color variance; tune labelers and inspection to wider tolerances.
- Refill and reuse: Pouches and cartridges for in-store or at-home refills demand tight seal integrity and tamper evidence.
- Airless dispensers: Protect low-preservative formulas but require precise priming and vacuum testing.
- E-commerce durability: ISTA-compliant packaging with drop and compression resilience reduces returns and damaged goods.
Operator best practices:
- Measure and document torque vs leak rates for each supplier lot of caps and pumps.
- Conduct incoming dimensional checks on PCR bottles and adjust guides and rails accordingly.
- Use vacuum decay or pressure hold tests on airless systems to ensure functionality without product exposure.
- Collaborate with packaging engineers on line trials. Provide measured feedback, not just pass/fail impressions.
Quality Control 2.0: Faster, Smarter, More Predictive
Speed and rigor can coexist. QC is moving from end-of-line gatekeeping to in-process assurance, using real-time signals to prevent defects.
Key tools and methods:
- PAT sensors: In-line viscometers, conductivity, and turbidity probes track emulsification endpoints without constant sampling.
- SPC charts on the floor: X-bar/R and individuals charts help operators hold viscosity, pH, and fill volumes in tight control.
- Rapid microbial screening: Shorten hold times for low-risk SKUs with validated rapid methods.
- Risk-based sampling: Allocate more testing to high-risk profiles and reduce redundant checks on stable, mature products.
Action plan for QC teams:
- Build a critical-to-quality (CTQ) matrix per SKU. Focus SPC on the few parameters that define acceptability.
- Train operators to read SPC and respond before a point goes out-of-control.
- Shift select tests in-process, such as in-line pH and temp capture at add-ins.
- Establish clear escalation paths for deviations with response time targets.
The People Side: Skills, Roles, And Career Paths
The future factory is people-centric. Automation changes tasks, not the need for skilled professionals. For Cosmetic Products Operators and adjacent roles, the growth path is bright for those who upskill.
Core capabilities in demand:
- ISO 22716 and hygiene discipline
- Digital literacy: EBR, scanners, dashboards
- Mechanical aptitude: Change parts, basic maintenance
- Data basics: Read a control chart, compute first-pass yield
- Safety: Lockout-tagout, chemical handling, PPE
- Communication: Handovers, deviation reports, and feedback loops
Career ladders to consider:
- Operator to Senior Operator/Line Leader: Master multiple stations, train peers, own KPIs.
- Operator to QA Technician: Strong documentation and attention to detail open doors.
- Operator to Maintenance Tech: Combine on-the-job troubleshooting with vocational PLC/electro-mech courses.
- Operator to Process Technician: Optimize setpoints, own trials, and lead SMED.
Certifications and training that pay off:
- ISO 22716 GMP practitioner
- HACCP fundamentals adapted for cosmetics
- Six Sigma Yellow or Green Belt
- PLC basics or mechatronics certificate
- ESD and clean handling for electronics-integrated devices (beauty tech)
Romania Spotlight: Cities, Employers, And Salaries In 2023
Romania is a dynamic node in European cosmetic production and distribution, with a blend of heritage brands, contract manufacturers, and multinational subsidiaries. Demand is solid in Bucharest, Cluj-Napoca, Timisoara, and Iasi, each with distinct advantages.
Key city profiles:
- Bucharest: The largest labor market with HQ functions, distribution hubs, and manufacturing in the surrounding counties. Strong demand for operators, warehouse roles, QA, and planners.
- Cluj-Napoca: A hub for heritage Romanian brands and chemistry talent, with a steady pipeline of graduates. Operators, compounding, QC, and engineering roles are common.
- Timisoara: Known for industrial capability and access to Western Europe. Packaging suppliers, private-label producers, and 3PLs create hiring momentum.
- Iasi: Growing manufacturing footprint and competitive labor costs. Attractive for QC labs, filling operations, and support roles.
Typical employers and environments:
- Established Romanian manufacturers: Farmec S.A. (Cluj-Napoca) and Cosmetic Plant (Cluj-Napoca) are prominent examples in skincare, haircare, and personal care.
- Local and regional brands: Gerocossen (Bucharest area) and Hofigal (Bucharest) operate in cosmetics and natural personal care segments.
- Multinational groups and distributors: Sarantis Romania (brands including Elmiplant) and global FMCG players with local operations or contract manufacturing partners across Romania.
- Contract manufacturers and packaging converters: Flexible runs for private label, regional brands, and export lines, often clustered near major logistics corridors.
- 3PLs and e-commerce fulfillment: Value-added kitting, labeling, and returns handling for beauty brands selling D2C.
Salary ranges in Romania for 2023 (estimates; actuals vary by employer, shift allowance, and experience):
-
Cosmetic Products Operator
- Entry level: 2,800 - 3,600 RON net per month (approx. 560 - 720 EUR)
- Experienced: 3,600 - 5,000 RON net per month (approx. 720 - 1,000 EUR)
- Shift leads can reach 5,000 - 6,500 RON net (approx. 1,000 - 1,300 EUR)
-
QC Technician (Cosmetics)
- 4,000 - 6,800 RON net per month (approx. 800 - 1,360 EUR)
-
Process/Production Engineer
- 7,500 - 12,000 RON net per month (approx. 1,500 - 2,400 EUR)
-
Maintenance Technician (Electro-mechanical)
- 5,000 - 8,500 RON net per month (approx. 1,000 - 1,700 EUR)
City differentials to consider:
- Bucharest: Typically 10-20 percent higher base pay, with more complex operations and night-shift premiums.
- Cluj-Napoca: Competitive salaries due to strong local demand and brand HQ presence.
- Timisoara: Attractive for Western-border logistics and multisector competition, often with shift and performance bonuses.
- Iasi: Cost-effective for employers, with steady salary growth and opportunities for accelerated promotion.
Work patterns and benefits commonly offered:
- 3-shift or continental rotas for filling and packaging lines
- Meal vouchers, transport allowances, 13th salary or performance bonuses
- Private medical plans and training budgets for ISO and technical certifications
- Overtime premiums and night-shift differential
How to stand out when applying in Romania:
- Showcase ISO 22716 familiarity and any documented line improvements you have led (e.g., reduced changeover by 10 minutes, cut scrap by 2 percent).
- Mention experience with specific equipment types: piston or peristaltic fillers, airless testers, torque meters, vision systems.
- Include language skills. English is valued in multinational settings; Hungarian, German, or French can help in regional roles.
- Be flexible on shifts. Many plants scale capacity with night or weekend work.
From CV To Interview: Position Yourself For The New Era
Hiring managers want proof that you can run safe, repeatable, and efficient operations. Whether you are a Cosmetic Products Operator or a line lead, focus on measurable achievements.
CV checklist:
- List equipment families and specific models you have operated or set up.
- Quantify improvements: OEE uplift, scrap reduction, throughput gains, or fewer deviations.
- Note digital tools: EBR, barcode scanners, MES, LIMS, SPC.
- Training and certs: ISO 22716, LOTO, forklift, Six Sigma Yellow/Green Belt.
- Safety record: Days without incident, near-miss reporting leadership, or ergonomics improvements.
Interview preparation:
- Learn the employer's product categories and any recent packaging or ingredient shifts. Prepare examples of how you handled similar changes.
- Use STAR format to describe problem-solving: Situation, Task, Action, Result.
- Bring a mental portfolio of line trials you supported and what you learned.
- Be ready to explain standard workflows: line clearance, first-off checks, in-process controls, and end-of-line testing.
Onboarding action plan for the first 90 days:
- Map your line's critical-to-quality parameters and control limits for top 5 SKUs.
- Master changeover steps and reduce time by 10-15 percent using SMED.
- Partner with maintenance to learn common failure modes and preventive tasks.
- Log every small improvement idea. Implement at least 3 with your supervisor.
- Build cross-shift communication habits. Leave clear, concise handover notes.
Implementation Roadmap: Bringing The Trends Into Your Plant
Adopting new tech and methods can feel overwhelming. Break it down into sprints with a realistic business case.
Phase 1: Assess and prioritize (Weeks 1-4)
- Baseline KPIs: OEE, scrap, complaint rate, rework hours, energy and water per 1,000 units.
- Risk review: Allergen handling, cross-contamination, label accuracy, and microplastic exposure.
- Opportunity mapping: Identify one packaging upgrade, one process digitalization, and one sustainability win with clear ROI.
Phase 2: Pilot and learn (Weeks 5-12)
- Digital: Pilot EBR on one SKU and one shift. Measure deviation reduction and release cycle time.
- Process: Install a low-cost in-line pH or viscosity probe for one compounding vessel.
- Packaging: Trial PCR bottles at 30-50 percent content; measure line speed and defect changes.
- Training: Run a 2-hour SPC basics session for all operators on the pilot line.
Phase 3: Scale and standardize (Weeks 13-24)
- Expand EBR to the full SKU family. Integrate with LIMS for QC data.
- Introduce cobot case packing on 2 lines after a safety and ergonomics assessment.
- Implement a formal SMED program with documented standards and changeover targets.
- Update SOPs and retrain teams; refresh visual work instructions.
Rough budget bands to anticipate:
- EBR pilot licenses and tablets: 8,000 - 20,000 EUR
- In-line sensors and integration: 5,000 - 15,000 EUR
- Cobot case packing cell: 35,000 - 70,000 EUR
- Training and consultancy: 3,000 - 10,000 EUR
Success measures over 6 months:
- 20-40 percent drop in documentation deviations on digitalized SKUs
- 10-15 percent changeover time reduction
- 15-30 percent scrap and rework reduction on lines adopting vision and SPC
- 5-10 percent utility intensity reduction from sustainability tweaks
Case-in-Point Scenarios: Translating Trends To Daily Work
Scenario 1: Switching to PCR PET bottles
- Problem: Increased ovality leads to label wrinkles and cap cross-threading.
- Fix: Adjust guide rails, lower labeler speed by 10 percent during ramp-up, and adopt caps with improved thread start. Train operators on new torque settings and deploy vision to catch early defects.
Scenario 2: Introducing a microbiome-friendly serum with low preservative
- Problem: Longer hold times in QC and higher risk of contamination.
- Fix: Move to airless packaging, implement improved point-of-use filtration, and validate rapid microbial methods to shorten quarantine by 24-48 hours.
Scenario 3: Multiple fragrance variants creating frequent changeovers
- Problem: Excess downtime and higher mix-up risk.
- Fix: Sequence runs by light-to-strong fragrance and clear-to-colored products. Pre-stage labels with scanner verification, and standardize a 12-minute SMED routine.
How ELEC Helps You Hire And Get Hired
As a specialist HR and recruitment partner across Europe and the Middle East, ELEC connects manufacturers with operators, technicians, and leaders equipped for modern cosmetic production.
For employers:
- Targeted search for ISO 22716-competent operators, QC techs, and engineers
- Onsite skills assessments and line-simulation tasks
- Salary benchmarking in Bucharest, Cluj-Napoca, Timisoara, and Iasi
- Rapid contractor deployment for seasonal peaks and promo runs
For candidates:
- CV tuning to highlight measurable operations impact
- Interview prep focused on GMP, SMED, and SPC storytelling
- Access to roles with Romanian heritage brands and multinational partners
- Upskilling pathways in digital batch records, cobots, and GMP audits
Ready to move? Reach out to ELEC to discuss your hiring plan or next career step.
Frequently Asked Questions
1) What is ISO 22716 and why does it matter for cosmetic production?
ISO 22716 is the Good Manufacturing Practices standard for cosmetics. It defines how to organize people, premises, equipment, documentation, production, quality control, and handling of deviations and complaints. Complying reduces contamination risk, improves batch consistency, and provides the documented evidence required for the Product Information File under EU law.
2) Will automation reduce the need for Cosmetic Products Operators?
Automation changes task mix more than headcount. Repetitive, high-strain work like case packing or bulk lifting often shifts to cobots, while operators take on higher-skill activities: setup, changeover, in-process checks, and troubleshooting. Plants that automate well typically retrain and upskill operators rather than replace them.
3) How can I prove my value as an operator when applying to jobs in Bucharest or Cluj-Napoca?
Quantify outcomes. For example: reduced changeover time by 12 minutes using SMED, improved first-pass yield from 92 to 96 percent by tightening in-process pH control, or cut label defects by 40 percent after standardizing torque checks. Add ISO 22716 training, scanner or EBR familiarity, and specific equipment models you can set up.
4) What are realistic salaries for cosmetic production roles in Romania in 2023?
Ranges vary by city and shift. As a guide: Cosmetic Products Operators often earn 2,800 - 5,000 RON net monthly (approx. 560 - 1,000 EUR), with shift leaders at 5,000 - 6,500 RON net. QC Technicians typically see 4,000 - 6,800 RON net, and Process Engineers 7,500 - 12,000 RON net. Bucharest tends to be 10-20 percent higher than smaller cities.
5) I come from pharma or food manufacturing. Can I move into cosmetics?
Yes. GMP discipline, hygiene controls, documentation, and process understanding transfer well. Highlight your experience with batch records, allergen or cross-contamination prevention, and in-process controls. Learn cosmetics-specific elements like INCI labeling, claim substantiation basics, and ISO 22716 terminology.
6) What quick sustainability wins can a plant achieve within a quarter?
Start with low-cost audits: reduce water in CIP cycles, capture and reuse final rinse for pre-rinse, insulate hot lines, and standardize changeovers to cut flush waste. Validate 30-50 percent PCR packaging on a top SKU. Post weekly utility and scrap KPIs at the line with team huddles to build accountability.
7) Which digital tools should we prioritize first if we are on paper today?
Begin with electronic batch records for one SKU family, barcode-based label verification, and a simple OEE dashboard. These three reduce deviations, avoid mislabeling, and reveal hidden downtime. Add LIMS in QC once EBR is stable to accelerate release and trending.
Final Thoughts And Next Steps
Cosmetic production in 2023 is defined by smarter processes, safer products, and greener choices. The winners are translating trends into standard work on the line: digital batch records instead of paper, cobots where repetitive strain sneaks in, SPC and PAT to prevent defects, and packaging that delights consumers without burdening the planet. For Cosmetic Products Operators and their leaders, the opportunity is to own these changes and build careers around them.
If you are hiring, ELEC can secure operators, QC techs, engineers, and leaders who deliver measurable results. If you are seeking your next role, we can help you present achievements, upskill fast, and step into a future-ready plant in Bucharest, Cluj-Napoca, Timisoara, Iasi, or beyond. Contact ELEC to start your journey today.